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Authenticx Accelerates AI Innovation in First Half of 2024

 Authenticx, the new standard in healthcare for listening at scale, builds on its 2023 growth with accelerated AI innovation. One of the first AI companies to build proprietary models specifically for healthcare, Authenticx remains focused on revolutionizing the industry through cutting-edge technology. Since January, Authenticx has expanded leadership, launched transformative new product capabilities and partnerships, and received notable industry recognition.

After being named one of the nation's fastest-growing private companies, the Techpoint Mira Awards recognized Authenticx as the 2024 Tech Company of the Year for its continuous growth and proprietary AI technology. The company's well-established AI platform enables healthcare organizations to tap into the richest source of customer feedback - conversation data - to identify emerging trends, uncover key takeaways and recommend improvements to contact center agent performance.

"By combining the power of conversational AI with our healthcare-specific expertise, we're helping organizations genuinely understand and capture the voice of their customers to make meaningful changes to their organization," said Amy Brown, founder and CEO of Authenticx. "The hype around AI is only accelerating as business leaders apply the technology to improve their organizations and operational efficiency. As we continue to grow Authenticx's AI capabilities, we're still deeply rooted in its purpose: to help prompt change at scale in the healthcare industry."

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